With a reputation as a vibrant, engaging speaker, Rachel has delivered keynotes, fireside chats, panels across the globe, and compelling virtual talks that traverse industries.
Design Leadership
at Scale
How to champion the change required to build a thriving design culture, drive business impact, and embed the capabilities needed to shape the future of business.
The interface of the future is not chat. It's multimodal and ubiquitous. The future is not pages and pages of UI flows, or detecting whether you're on desktop or mobile. Our future interfaces will be intelligent, contextual, and ephemeral.
Businesses of the future need leaders with a different skill set than what we’ve looked for in the past. The combination of human-centered design, product strategy, technical, and business acumen, coupled with a designer’s mindset and behaviors, creates a culture of collaboration, critique, innovation, and progress.
Recent Talks
Creativity and AI in Software: PayPal's Journey
Figma Config Conference, Leadership Collective – June 2024
Design Leadership at Scale – Driving Innovation
Future London Academy – Jan 2024
The Way We Work Has Evolved, Should Your Team?
Figma Config Conference, Executive Track – June 2023
Redesigning Industries
Figma Config Conference, Media + Analyst Session – June 2023
Design Leadership at Scale
Future London Academy – January 2023
Design Leadership To Support Organizational Transformation
Finding Our Way podcast, Episode 34 – October 2022
Designing A New Era of Experiences
Reuters CX Conference – May 2022
Relentless Innovation
EXPLORE 22 Conference – May 2022
Leading Innovation:
Design As Competitive Advantage
How Design Live, Creative Leadership – May 2021
The Secret To Transformational CX Design:
Your Org Chart
Forrester What It Means podcast – November 2019
Leading Innovation
CXSF – October 2019
The New American Dream:
The Future of Finance
Modernist Studio – July 2019
Strategy Roundtable:
How Financial Institutions Can Transform
CX Through Deep Customer Insights
Finovate – May 2019
Design Innovation in Financial Services
InVision – January 2019
Design as Competitive Advantage
Chief Experience Officer Exchange – July 2018
Archive
Design Leadership at Scale – Future London Academy, January 2023
Design Leadership To Support Organizational Transformation – Finding Our Way podcast, Episode 34, October 2022
Designing a New Era of Experiences – Reuters CX Conference, May 2022
Relentless Innovation — EXPLORE 22 Conference, May 2022
Leading Innovation: Design as Competitive Advantage – How Design Live, Creative Leadership, May 2021
The Secret To Transformational CX Design: Your Org Chart – Forrester What it Means podcast, November 2019
The New American Dream: The Future of Finance – Modernist Studio, July 2019
Strategy Roundtable: How Financial Institutions Can Transform CX Through Deep Customer Insights – Finovate, May 2019
Design Innovation in Financial Services – InVision, January 2019
Design as Competitive Advantage – Chief Experience Officer Exchange, July 2018