May 1, 2021

How Design Creative Summit

I’m excited to join an awesome lineup at the HOW Design Creative Leadership Summit — focusing on emerging challenges faced by leaders in design, product, and engineering. Increase your impact by becoming an in-house intrapreneur and staying creative, productive, and sane as a leader in our new remote world.

I’ll be joined on the virtual stage with Maureen Carter (she, her, hers)Ryan RumseyArianna OrlandRania SvoronouChris WilkinsonFelix LeeDan Mall, and Stephen Gates, sharing insights and approaches on how to lead teams to get results. 

In my talk “Leading Innovation: Making Design Your Competitive Advantage”, I’ll share insights and frameworks of how to spearhead design-driven culture, followed by a 30-min Q+A.

November 22, 2019

CXSF Keynote + Interview

This week, I’d like to share my recent CXSF keynote and interview (October 2019).

The Secret To Transformational CX Design: Your Org Chart  [podcast]
What does it take to design truly transformational, human-centric customer experiences? On this episode of What It Means, Bank of America’s Rachel Kobetz shares her insights, recorded live at CX SF.

Leading Innovation 
Innovation isn’t an idea problem. It’s everything else that gets in the way.

©2021 Kobewan