August 30, 2019

Explicit Value Exchange Creates the Flywheel

When customers understand a clear value exchange, they are willing to pay for it. Amazon Prime started with 2-day free shipping that has evolved into something so much more. It’s really about changing customer behavior through reduced friction, in turn making Amazon the default choice. How can banks create their version of Amazon Prime that can deliver distinct value to customers while remaining simple? And how does that enable them to win the emerging battle to be the default?

Disruptive Interfaces & The Emerging Battle To Be The Default
Digital Banking Creates ‘Amazon Prime’ Opportunity
Banking Needs An ‘Amazon Prime’ Marketing Strategy
Amazon Virtuous Cycle
The making of Amazon Prime, the internet’s most successful and devastating membership program

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